Find answers to common questions about our FIFA Coins service
1General
▶What are FIFA Coins?▶
FIFA Coins are the in-game currency used in FIFA Ultimate Team (FUT) to buy player cards, packs, and other items from the Transfer Market.
▶Why should I buy FIFA Coins?▶
Buying FIFA Coins allows you to quickly build your Ultimate Team with top players without spending months grinding or buying FIFA Points.
▶Is it safe to buy FIFA Coins?▶
Yes, when using reputable sellers like us. We use secure delivery methods that minimize risks and comply with best practices.
2Orders & Delivery
▶How long does delivery take?▶
Most orders are completed within 30 minutes. Larger orders or high-demand periods may take up to 2 hours.
▶How do I receive my coins?▶
After payment, you'll provide your EA account details. Our system will safely transfer coins to your account using the Comfort Trade method.
▶Can I track my order?▶
Yes! After placing your order, you'll receive a tracking link where you can monitor the delivery progress in real-time.
▶What if my order is delayed?▶
Contact our 24/7 support team immediately. We'll investigate and provide an update or refund if necessary.
3Payment
▶What payment methods do you accept?▶
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods.
▶Is my payment information secure?▶
Absolutely. We use industry-standard SSL encryption and partner with trusted payment processors like Stripe to ensure your data is protected.
▶Do you offer refunds?▶
Yes, we offer a money-back guarantee if we cannot deliver your order. Please see our Refund Policy for details.
4Account & Safety
▶Will my account get banned?▶
While there's always a small risk with coin transfers, we use the safest methods available and have thousands of satisfied customers who've never had issues.
▶Do I need to share my password?▶
Yes, for Comfort Trade delivery, we need temporary access to your account. We use secure encryption and never store your credentials permanently.
▶Can I change my password after delivery?▶
Yes! We recommend changing your password immediately after your order is completed for added security.
▶What is Comfort Trade?▶
Comfort Trade means we log into your account and complete the coin transfer for you. It's the fastest and most reliable delivery method.
5Pricing
▶How are your prices determined?▶
Our prices are based on current market rates, platform (PS/Xbox/PC), and supply/demand. We guarantee competitive prices.
▶Do you offer discounts for bulk orders?▶
Yes! Larger orders often have better per-100K rates. Check our pricing calculator for current rates.
▶Why are PC coins more expensive?▶
PC has a smaller player base and higher demand, making coins more scarce and expensive compared to PlayStation or Xbox.
6Support
▶How can I contact support?▶
You can reach us via live chat (24/7), email (support@fastfutcoins.com), or through our Contact page.
▶Do you offer live chat support?▶
Yes! Our support team is available 24/7 via live chat to assist with any questions or issues.
▶What if I have a problem with my order?▶
Contact us immediately through live chat or email. We'll resolve any issues quickly and professionally.
Still have questions?
Our support team is available 24/7 to help you with any questions or concerns.
